AI Answering Service for Pet Boarding and Dog Day Care

Boarding staff are with the pets, not at the desk

Your team is supervising the play yard, walking dogs in rotation, feeding cats, and giving senior pets their meds. Meanwhile the phone rings with a family booking holiday boarding eight weeks out, a new client asking about their reactive dog, a regular extending a stay. Boarding operations routinely leave 40 to 60 percent of calls unanswered during peak hours, and holiday periods (Christmas, spring break, long weekends) book out months ahead, so whoever answers first gets the booking.

A 1n1.ai phone number sits on top of your existing line and catches every call. It takes reservation inquiries, captures vaccine status, books behavior assessments, and emails your front desk within a minute.

What the agent handles

• Boarding reservations — pet, breed, weight, check-in/out dates, run or suite type, shared vs solo
• Holiday and peak-season bookings — flagged URGENT because availability moves fast
• New-client behavior assessments — the mandatory first-stay evaluation
• Day-care intake — temperament, play style, schedule
• Vaccine reminders and medication handling — dose, timing, special handling for diabetic or senior pets
• Cat and exotic boarding, tours, and policies — deposits, holiday terms, pickup windows

It doesn't commit runs without your booking system; it suggests dates from your uploaded availability and routes for confirmation, flagging holiday dates URGENT.

Multi-language for pet parents

Parents arranging travel often prefer their first language for the detailed feeding, medication, and behavior conversation. The agent speaks 70+ languages with native accents. A Mandarin-speaking parent booking a 14-night stay for a senior Maltese on diabetes meds gets fluent Mandarin intake; your front desk recap arrives in English with the dates, medication schedule, dietary notes, and special handling.

How it fits the facility

1. The pet parent dials your kennel number.
2. Optionally, your front desk phone rings first for a few seconds (human-first mode).
3. If nobody grabs it, the AI answers in your facility's name.
4. It identifies the call type and captures the reservation with structured detail.
5. A recap lands in the front desk inbox within a minute, URGENT for holiday dates.
6. Your manager confirms in your booking system between rotations, and the stay is locked in.

The monthly math

Single-location kennels and small day-cares typically run on Starter: $42 CAD a month total ($39 plan plus $3 for the number). High-capacity resorts move to Pro for the higher minute cap and separate lines.

Set that against a dedicated front desk attendant ($35,000 to $48,000 a year) or losing 5 to 10 holiday-period bookings at $400 to $1,500 each, and it pays for itself in one busy season.

Try it before you decide

Sign up free, describe your facility, upload your reservation policy, deposit requirements, and vaccine list, pick a voice, and you have a working boarding intake assistant in about five minutes. Test it by calling your own number. When you're ready, upgrade to Starter and grab a number with your local area code.

Serving a specific market? See the local guides for Toronto, Vancouver, Calgary, and Montreal.