Built for the calls you can't take.
Every small business has the same problem. The phone rings while you're with a customer. While you're up a ladder. While you're plating. While you're sleeping. You miss the call, you lose the booking. 1n1.ai is for everyone who can't be by the phone, but still needs the conversation to happen.
Every missed call is a customer you'll never meet.
The hardest part of running a small business isn't the work. It's everything around the work. The phone rings, you're busy, the call drops into voicemail. Most of those callers never call back. They tried the next business in the search results and booked there.
We're building 1n1.ai so those calls get answered anyway. You describe what your business does in a sentence, pick a phone number or paste an embed on your site, and the agent picks up. The customers get a real conversation. You get a clean recap. The booking happens, the lead lands, the question gets answered. Without you being on the phone every time.
1n1 is the conversation we automate.
Two kinds of voice work, same agent. One is the call coming into a small business that the owner can't always get to. The salon owner mid-balayage. The plumber under a sink. The dental front desk walking a patient to operatory. The other is the 1on1 itself, the structured human conversation a manager has with a teammate or that any small business has with its regulars. Same voice tech runs both.
I started here because every small business I talked to was losing money to the phone. A salon I walked into in East Van missed three calls in half an hour. A plumber I called for a tap leak took two days to get back to me. The first thing to ship was the receptionist side. The 1on1 side runs on the same stack.
Three things we hold onto.
Voice is more honest than forms.
People tell a voice what they won't type into a Google form. The whole product is built around that.
Setup should take minutes, not weeks.
If you can describe what your business does in a sentence, you can ship the agent. No prompts to write. No engineers to hire.
The recap is the real product.
The call gets the data. The recap gives you the time back. We're obsessive about making it readable in five minutes.
A software team in Vancouver.
1n1.ai is built by Techalyst Software Inc., a Vancouver-based software studio. We also design and build custom websites, iOS and Android apps, and bespoke business software for clients who want something more considered than off-the-shelf tools.
Pro and Business plan customers get discounts on that work. So if 1n1.ai handles your phone calls and you need the rest of the stack built right, the same team can do it.
Try it before you decide.
Build a free agent on your website. Talk to it yourself. Decide if it earns a phone number.