AI Answering Service for Chiropractic Clinics

The chiropractic front desk juggles too much

A busy clinic books 30 to 80 visits a day. Each patient passes reception twice, and the front desk also takes payments, verifies insurance, and books follow-ups. So the phone drops to the back of the queue whenever an in-office patient needs attention, and 25 to 40 percent of calls go unanswered during peak adjustment hours. New-patient calls are the most expensive miss, because chiropractic patients carry high lifetime value across a year of active care.

A 1n1.ai phone number sits on top of your existing line and catches every call the front desk can't. It runs new-patient intake, captures appointment requests with preferred provider and time, and emails your clinic within a minute.

What the agent handles

• New-patient intake — presenting complaint (lower back, neck, headaches, sports injury, post-accident), insurance carrier, MVA or workplace-injury status
• Existing-patient requests — rebooking, reschedules, cancellations
• Insurance and benefits — carriers you accept, direct billing, ICBC/WSIB/WCB awareness
• Treatment-plan and modality questions — routed to clinical staff where appropriate
• In-clinic RMT bookings, first-visit logistics, hours and parking

Acute pain and post-accident calls are flagged so your team can prioritize the callback.

A clear clinical boundary

The agent is an intake assistant, not a healthcare provider. It doesn't diagnose, recommend treatment, or make clinical decisions. It captures the presenting complaint and context for your DC to review at the first visit.

Multi-language for patients

Patients discussing back pain, accident injury, or treatment options do better in their first language. The agent speaks 70+ languages with native accents. A Spanish-speaking patient calling after a car accident gets fluent Spanish intake; your recap arrives in English with the details your DC and front desk need to plan the first visit.

How it fits the front desk

1. The patient dials your clinic number.
2. Optionally, your front desk phone rings first for a few seconds (human-first mode).
3. If nobody grabs it, the AI answers in your clinic's name.
4. It triages new vs returning, appointment vs question, and captures the booking request.
5. A recap lands in the clinic inbox within a minute.
6. Your front desk confirms the slot between in-office patients, and the care plan starts.

The monthly math

Single-DC clinics typically run on Starter: $42 CAD a month total ($39 plan plus $3 for the number). Multi-DC and integrated wellness clinics move to Pro for the higher minute cap and one number per service.

Set that against a front desk hire ($40,000 to $55,000 a year) or a generic answering service with no chiropractic intake, and a couple of captured new patients a month cover it.

Try it before you decide

Sign up free, describe your clinic, upload your services and accepted-insurers list, pick a voice, and you have a working chiro intake assistant in about five minutes. Test it by calling your own number. When you're ready, upgrade to Starter and grab a number with your local area code.

Serving a specific market? See the local guides for Toronto, Vancouver, Calgary, and Montreal.