AI Answering Service for Chiropractic Clinics in Canada

The chiropractic front desk juggles too much

A busy clinic books 30 to 80 visits a day. Each patient passes reception twice, and the front desk also takes payments, verifies insurance, and books follow-ups. So the phone drops to the back of the queue whenever an in-office patient needs attention, and 25 to 40 percent of calls go unanswered during peak adjustment hours. New-patient calls are the most expensive miss, because chiropractic patients carry high lifetime value across a year of active care.

A 1n1.ai phone number sits on top of your existing line and catches every call the front desk can't. It runs new-patient intake, captures appointment requests with preferred provider and time, and emails your clinic within a minute.

What the agent handles

• New-patient intake: presenting complaint (lower back, neck, headaches, sports injury, post-accident), insurance carrier, MVA or workplace-injury status
• Existing-patient requests: rebooking, reschedules, cancellations
• Insurance and benefits: carriers you accept, direct billing, ICBC/WSIB/WCB awareness
• Treatment-plan and modality questions: routed to clinical staff where appropriate
• In-clinic RMT bookings, first-visit logistics, hours and parking

Acute pain and post-accident calls are flagged so your team can prioritize the callback.

How Sophia answers for a chiropractic clinic

Pick chiropractic as your business type in the setup and Sophia opens every call the way a good front desk in this trade does. After your business name she asks: "What can we get you in for, a first visit or a follow-up?" Her script is written for chiropractic clinics and filled in from your answers, so she already knows what to ask next.

From the setup she knows what happens on a first visit, which insurers you bill directly, and whether you take new patients. Someone who can barely move gets in first. She never offers clinical advice and never confirms a slot she cannot see. Every caller she takes lands as a lead with first visit or follow-up, what is hurting, insurance if you ask for it, and a preferred time, and the summary is in your inbox a minute after the call, in the language you chose.

A clear clinical boundary

The agent is an intake assistant, not a healthcare provider. It doesn't diagnose, recommend treatment, or make clinical decisions. It captures the presenting complaint and context for your DC to review at the first visit.

Multi-language for patients

Patients discussing back pain, accident injury, or treatment options do better in their first language. The agent speaks 70+ languages with native accents. A Spanish-speaking patient calling after a car accident gets fluent Spanish intake; your recap arrives in English with the details your DC and front desk need to plan the first visit.

How it fits the front desk

1. The patient dials your clinic number.
2. Optionally, your front desk phone rings first for a few seconds (human-first mode).
3. If nobody grabs it, the AI answers in your clinic's name.
4. It triages new vs returning, appointment vs question, and captures the booking request.
5. A recap lands in the clinic inbox within a minute.
6. Your front desk confirms the slot between in-office patients, and the care plan starts.

The monthly math

Single-DC clinics typically run on Starter at $79 CAD a month: 250 minutes of calls, with the local phone number and the website included. Multi-DC and integrated wellness clinics move to Pro or Business for more minutes; plans differ by minutes only, and there is no per-minute overage.

Set that against a front desk hire ($40,000 to $55,000 a year) or a generic answering service with no chiropractic intake, and a couple of captured new patients a month cover it.

Try it before you decide

Sign up, pick chiropractic as your business type, and answer a few questions about your clinic: hours, services, where you work, what to say about prices. Sophia is ready the moment you save, on a local Canadian number that is free for as long as you stay, with a simple website to match. Call your own number and listen to her answer; if she says something you would not, change the answer that produced it. Free for 7 days, no card. Set up my AI receptionist.

Serving a specific market? See the local guides for Toronto, Vancouver, Calgary, and Montreal.