AI Answering Service for General Contractors

General contractors are on jobsites, not at a desk

You're running a crew, coordinating trades, or in a meeting with a designer. Meanwhile the office line rings: a homeowner asking about a kitchen renovation, a designer chasing an addition timeline, an existing client with a change order, a sub looking for the next start date. Construction operations routinely leave 40 to 60 percent of new-project inquiries unanswered during business hours, and renovation buyers shop multiple GCs, the first one to call back with a thoughtful intake usually wins the consultation.

A 1n1.ai phone number sits on top of your existing line and catches every call. It qualifies new-project inquiries, captures the brief, fields existing-project and restoration calls, and emails your office within a minute.

What the agent handles

• New renovation inquiries — project type, location, scope, target start, budget range, designer involvement
• Additions and custom builds — square footage, home age and style, existing drawings, permit and lot status
• Insurance restoration (URGENT) — claim type, insurer, adjuster contact, displacement status
• Existing-project calls — client, address, and reason (change order, schedule, payment), routed to the PM
• Sub and supplier calls, permit and timeline questions, warranty calls — captured with the detail your team needs

It never quotes a final price or commits a timeline. It captures enough (scope, budget range, target start) for your team to qualify the project on a callback.

Multi-language for renovation clients

Renovation clients are often making their largest-ever capital outlay, and they prefer their first language for a conversation about money that big. The agent speaks 70+ languages with native accents. A Cantonese-speaking homeowner in Richmond planning a $300K main-floor renovation gets fluent Cantonese intake; your recap arrives in English with scope, target start, designer status, and a budget signal.

How it fits your office

1. A prospect or existing client dials your office number.
2. Optionally, your office line rings first for a few seconds (human-first mode).
3. If nobody grabs it, the AI answers in your company name.
4. It identifies the call type and captures the brief with structured discovery.
5. A recap lands in your inbox within a minute, URGENT for existing-client issues or restoration.
6. You or your PM follow up between site visits with the context already in hand.

The monthly math

Solo GCs and small custom shops typically run on Starter: $42 CAD a month total ($39 plan plus $3 for the number). Multi-PM firms move to Pro for the higher minute cap and separate lines for new business, existing projects, and trades.

Set that against a dedicated office coordinator ($45,000 to $60,000 a year), or losing a single renovation lead a month worth $80,000 to $300,000, and it pays for itself instantly.

Try it before you decide

Sign up free, describe your business, upload your service description, typical project range, and license info, pick a voice, and you have a working GC intake assistant in about five minutes. Test it by calling your own number. When you're ready, upgrade to Starter and grab a number with your local area code.

Serving a specific market? See the local guides for Toronto, Vancouver, Calgary, and Montreal.